Food and Service
We love your ordering system, especially not having to wait in line. So why don’t some people like it?  
Some people are so used to bad service that they freak out when they get good service.

When are you going to serve cricket cookies?
Cricket brownies instead, on sale now for limited time.

Why limited time? 
Too expensive.

Then why serve it at all?
To encourage customers to explore what’s possible to eat.

“BE RUDE, it’s more efficient” campaign.
What’s the point of the new campaign? 
It’s a critique of ridiculous American middle-class manners that are fucking things up.

What’s wrong with American middle-class people? 
This isn’t about middle-class people.  There are middle-class people who don’t practice middle-class culture. It’s middle-class culture that’s practiced by anyone, regardless of socio-economic class, that’s fucked up.

What’s fucked up about American middle-class culture?
This culture produces people who are fake, pompous, delusional, inefficient, hypersensitive, passive-aggressive, and batshit crazy.  Professor of English Paul Fussell puts it best:

The middles cleave to euphemisms not just because they’re an aid in avoiding facts.  They like them also because they assist their social yearnings toward pomposity.  This is possible because most euphemisms permit the speaker to multiply syllables and the middle class confuses sheer numerousness with weight and value.

American middle-class culture is like the pilot whose plane is sinking complaining about how the plane *ought to be* instead of describing *how it is* and fixing the problem.  It’s trying to create Disneyland in our everyday lives.

Can you give an example of how American middle-class culture is fucked up?
Light turns green.  Car in front doesn’t move.  Nobody honks to tell car in front to move because everyone thinks it’s rude to do so.  That results in environmental damage (car stays on road longer), lost productivity, and worse traffic.  Watch this PEMCO commercial:

Now that’s fucked up.  This polite bullshit needs to go, shit needs to get done.  Oh, and these people won’t slurp noodles because they think it’s rude.  That’s really fucked up.

Is this a Seattle thing?
Nah, it’s an American issue, as Paul Fussell has noted.  Seattle is the politest major city in the US, so the problem is a lot worse here than say, NYC, which is culturally more continental European than Anglo.

What do you suggest we do to stop being so polite and passive-aggressive?

*Use fewer euphemisms (be precise and accurate)
*Rely less on sarcasm (veiled hostility isn’t funny)
*Use fewer adverbs (they’re pretentious and distracting)
*Be less sentimental (don’t create drama)
* Use the word “motherfucker” at least once a day (will make your piss smell good)
* Never, ever use the phrase “pardon me.” (just say “sorry,” sheesh)
* Slurp your ramen (it’ll taste better)
* Lick your plate (have fun!)

What should I do when someone asks me “How are you?”
Tell the truth, don’t follow middle-class script.  Then you’ll see if person was sincere when asking the question or just acting like a middle-class zombie.

General
Is the porn novel finished?
Yes!

Can I read it?
Yes! Ask us and we’ll show you where to find it.

Is there another novel coming?
Yeah, we’re working on: “I Drank Vodka While Pregnant: Confessions of a Nice Girl.” And “Daddy Dearest,” a story about a guy who falls in love with his girlfriend’s father so he marries her to be with him and then murders her and her mom so he can have him all to himself.  Kinda like Nabokov’s Lolita.

And he thinks I’m batshit crazy?
Yep.

What’s up with the monthly Art Show?
Live music, funny drinks, live painting, tarot card readings, and artists showing their works.  Check Facebook for more info.

Diet
What diet should I follow to lose weight?
Salad for breakfast.  Drink it if you don’t have time, try the Supermodel: avocado, collards, kale, ginger, other greens and protein. That’ll help you regulate serotonin levels so you don’t get pissy later in the day.  Pissiness is what triggers emotional eating.